Find answers to the most common queries about our platform and services.
Is RapidPAY safe to use?
Yes, absolutely. RapidPAY uses 256-bit SSL encryption to protect your data and is PCI-DSS compliant. We strictly follow RBI guidelines for digital settlements.
What are the transfer charges?
We charge a very competitive flat fee of 0.35% on the total transfer amount. There are no hidden costs or subscription fees.
Which cards are supported?
RapidPAY supports all major Indian credit cards, including Visa, Mastercard, American Express, and RuPay from all leading banks.
How long does the money take to reach the bank?
Money is transferred instantly via IMPS. In most cases, the funds reach the destination bank account within seconds of OTP verification.
What is the minimum transfer limit?
The minimum transfer amount is ₹5,000 per transaction, ensuring we provide cost-effective services for our users.
What happens if a transaction fails?
If a transaction fails but your card is debited, the amount will be automatically refunded to your original payment method within 5-7 working days.